Frequently Asked Questions

Is your packaging discreet?

Yes! We understand how important privacy is. That's why we ship all of our packages in
a neutral, unrecognizable box without a logo or conspicuous sender. What you
orders, stays between us.

What is your return policy?

For hygienic reasons, opened or used toys cannot be returned. Not used or unopened? Then you can return your order within 14 days. Read our return policy for more details.

What material are your products made of?

We only choose products made from high-quality materials such as body-safe silicone, ABS plastic and stainless steel. All our products are free from harmful substances such as phthalates - so nice for your body and your peace of mind.

Where do your products come from?

Our products are mainly produced in Europe and South Korea, where quality, design and safety are paramount. We only select brands and manufacturers that meet strict quality standards and that offer that little bit extra in form and user experience.

What makes your products different from other erotic webshops?

Good question! Our collection has been put together with care and pleasure. With us you will find toys in unique shapes, surprising colours and with a luxurious look that you rarely see anywhere else. No standard vibrators, but elegant tools for seduction and discovery - ideal to surprise yourself or your partner.

Are your products also suitable for beginners?

Absolutely. We have a wide range of toys that are ideal for those just starting to explore, from soft stimulators to duo vibrators with a user-friendly shape. And of course, you can expect clear information and tips with each product.

What's in the gift boxes?

Our gift boxes are a party to unwrap! They contain a combination of erotic toys, care products, mood makers (such as massage candles or lubricants) and sometimes a small surprise. Each box is composed around a theme - perfect as a gift or to enjoy yourself.

Are your products waterproof?

Many of our toys are splashproof or completely waterproof – ideal for use in the bath or shower. Always check the product description for exact specifications.

What is the best way to clean my toy?

Use lukewarm water and a mild (toy-safe) cleaner. Many of our toys are easy to clean and some are even fully submersible. Hygiene is important – for fun too!

Can I pay safely in your webshop?

Sure. You pay with us via a secure SSL connection and can choose from reliable payment methods such as iDEAL, credit card or PayPal. Discreet, safe and quickly arranged.

Are your products tested or certified?

Yes, absolutely. We only select products from brands that meet strict European guidelines and quality standards. Many of our products are CE-certified and made from body-safe materials such as medical silicone and ABS plastic. They are tested for safety, durability and skin friendliness. This way you can be sure that you are not only enjoying yourself, but also taking good care of yourself.

How often should I replace a toy?

With proper maintenance, our toys will last for years. We recommend that you thoroughly clean your toy after each use and store it in a dry, dust-free place. If you notice that the structure changes, the material becomes damaged or the battery is not working as well, it is time for a new one. For hygiene and optimal performance, replacing it after a few months to a year (especially with intensive use) is recommended.

Do you have a question or would you like to share something with us?

Our team is here to help you. Whether it's about a product, your order or just a nice comment - feel free to send us a message.